Anotado – Alberto's notes

Innovation

Peer-to-peer insurance

Posted by in Blockchain, Innovation, Insurance, social business, Transformation

Yesterday morning I started the day with a very interesting analysis about Teambrella, a peer-to-peer (P2P) insurance platform that completely removes the insurer from the game. I am reading a lot about innovation in insurance lately, sometimes related to what we are calling insurtech, sometimes “just” from the point of view of challenging the way we see the business and we face its needs thus opportunities. It is obvious that there are changes coming to a business where things always seem to move quite slowly, although this perception has probably not been fair. I did not know Teambrella. For…Read More

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When you can’t see the forrest for the trees…

Posted by in Clients, Innovation

…Or when the customer is not always right. There is a legend that Henry Ford said that if he’d asked his customers what they wanted, they’d have said a faster horse. Something that goes against the fashion of “listening” and using Internet and specifically social media as massive focus groups. And even though it seems to be that there is no evidence that Ford said those words there are other people that say loud and clear that “maybe” there is no need to listen to customers that much and we’d rather focus in our own…Read More

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